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            1. Coronavirus (COVID-19) Update: AmTrust is here to support our agents and policyholders with helpful resources during these uncertain times. All functions are operating as usual, so please contact us via the normal channels for claims, payments or any issues.
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              Premium Audit


              Frequently Asked Questions (FAQs)

               

              Frequently Asked Questions (FAQs)

              Q

              What types of payroll documentation can be used to complete an online audit? 

              A

              To prepare for an audit, please have your federal 941s, state quarterly reports, or payroll summary reports readily available to complete the required wage information.

              Q

              What types of payroll documentation is needed to complete the mail audit?

              A

              To complete the mail audit, insureds need to fully complete the audit form and questionnaire and return it via mail with their federal 941 forms, state quarterly reports, or a detail payroll summary for the policy period.

              Q

              Do we include overtime in the audit, and if so, how do we calculate the payroll?

              A

              Yes, we do include overtime in the audit if it is reported. We include two-thirds of the overtime payroll to determine the amount of straight time payroll. The same would hold true with double time. We include half of the double-time payroll to come up with the amount of straight time payroll.

              **Please Note: 100% of overtime payroll is included in the states of PA, DE and NV**

              Q

              If I have placed coverage with another insurance company, am I still required to complete an audit?

              A

              Yes, audits are based on expired policies.  Every policyholder is required to complete an audit whether they are still insured by an AmTrust company or not.

              Q

              Who can I contact if I have questions when filling out my audit for the mail or online?

              A

              If you have any questions, please contact our customer service department at 877.528.7878 and we will be glad to help you through the process.

              Q

              What types of payroll documentation is needed to complete the mail audit?

              A

              To complete the mail audit, insureds need to fully complete the audit form and questionnaire and return it via mail with their federal 941 forms, state quarterly reports, or a detail payroll summary for the policy period.

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